Shipping policy

Shipping Policy

 

Last updated: 12/26/2025

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our Shopify store.

This policy applies to all purchases of meditation cushions and yoga towels, including orders fulfilled through Amazon Multi-Channel Fulfillment (MCF).

 


Shipping Regions

At this time, we sell and ship only within the United States.

We do not offer international shipping. Orders placed outside the United States may be canceled at our discretion.

 


Order Processing Time

 

  • Orders are typically processed within 1–3 business days after payment confirmation

  • Orders are not processed or shipped on weekends or U.S. federal holidays

  • During high-volume periods, processing times may be extended

Once your order is processed, it is handed off to the carrier for shipment.

 


Fulfillment & Shipping Carriers

Orders may be fulfilled through:

  • Amazon Multi-Channel Fulfillment (MCF), or

  • Other third-party logistics partners

By placing an order, you acknowledge that:

  • A third-party fulfillment provider may store, pack, and ship your order

  • Shipping methods and carriers are selected based on availability and destination

  • Fulfillment partners act solely as logistics providers, not sellers

 


Estimated Delivery Times

Delivery times are estimates and begin once the order has shipped.

  • Standard shipping: 3–7 business days

  • Expedited options (if available): Displayed at checkout

Delivery delays caused by carriers, weather, or force majeure events are outside of our control.

 


Shipping Costs

  • Shipping fees are calculated at checkout

  • Shipping charges are non-refundable, except where required by law

 


Tracking Information

Once your order ships, you will receive a confirmation email with tracking information (if available).

Please allow up to 48 hours for tracking updates to appear.

 


Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delays or losses due to incorrect addresses

  • Packages marked as delivered by the carrier but not received

If a package is returned due to an incorrect address, additional shipping fees may apply.

 


Damaged or Missing Packages

If your order arrives damaged or is missing items, please contact us within 48 hours of delivery and include photos (if applicable).

We will work with the fulfillment provider to investigate and resolve the issue.

 

 


Amazon Multi-Channel Fulfillment Notice

 

Orders fulfilled through Amazon MCF are subject to Amazon’s warehouse handling and carrier selection processes. However:

  • All return approvals and refunds are governed by our Shopify store policies

  • Customers must contact us directly for any return or refund requests

  • Amazon acts only as a fulfillment service provider

 


Policy Changes

 

We reserve the right to update or modify this Shipping Policy at any time.
Changes take effect immediately upon posting on the website.

 


Contact Information

If you have any questions about shipping, please contact us:

📧 info@wondervibesco.com
🌐 www.wondervibesco.com